Technology is great when it works the way it's supposed to. When it's not... it can be frustrating. Fortunately, we can help! Whether you need assistance on your Windows PC, your Mac or even your iPhone or iPad, we can help!
For Mac or PC
For iPad or iPhone
Step 1) Click here and run the file that was downloaded
Step 2) Accept the request for remote access
Step 3) Sit back, relax and let us help you
Prepare Your Device (you only have to do this once)
Step 1) Tap here to install the TeamViewer QuickSupport app for iOS
Step 2) Navigate to Settings > Control Center > Customize Controls
Step 3) Tap the [+] icon next to "Screen Recording"
Get Us Connected
Step 1) Open Control Center (swipe up from bottom of screen)
Step 2) Force Touch (or tap & hold) on "Screen Recording"
Step 3) Choose "TeamViewer" then tap "Start Broadcast"
Step 4) Switch back to the TeamViewer QuickSupport app
Step 5) Tap on the "Share Screen" button
Step 6) Relay your ID to the agent you are working with
Step 7) When prompted, tap "Allow"